Buying a custom made piece
We do all we can to make the buying process clear and simple, even though the furniture is custom made. Here is a guide to the process, from our first contact to receiving it in your home.
Do you have any more questions?
We are ready to help you from Monday to Thursday from 8-16 and Fridays from 8-16 og fredag mellem 8-14.
HOW IT WORKS
CONTACT US
Call us or send us an email. You can also send an enquiry via our website. Let us know how we can help you. We are happy to guide you about the possibilities when ordering one of our pieces. With help from our home page, where we can look at examples of our pieces, we can help you make the right decision.
TIME TO CHOOSE
We tell you about our concept and the possibilities for the different designs.
This is what you need to decide:
✔ General appearance
✔ Dimensions
✔ Surface finish (if choosing a plank table )
QUOTE
We inform you of the price for the piece that you are looking for, including any costs for delivery or installation.
✔ Accept by telephone or mail
ORDER CONFIRMATION
We send you an order confirmation, including an expected delivery time. The order should be accepted by you, and confirmed by Email. Our payment terms are Up front. We send payment information and our workshop will start working on your order once payment has been received.
PRODUCTION
✔ Our craftsman starts finding the material for your furniture.
DELIVERY
When your furniture is ready for delivery, our freight company will contact you to arrange delivery.
