FAQ
We have collected the most common questions here. If you do not get the answers you are looking for, don't hesitate to reach out.
Prices:
All our furniture is made to order in customised measurements to suit the individual customer. Please contact us by phone or mail, and we will be happy to help you with price information for the piece that you are interested in.
The price of the table depends on the dimensions that it is made in. Contact us by mail or telephone and we will be happy to help you with price examples and guide you through the possibilities.
We maintain fair prices for quality designs all year round. Our furniture is not mainstream, but unique, hand-made pieces that are made to order and for this reason, we don’t feel it appropriate to offer discounts. We feel that our prices are fair and appropriate for the designer furniture market.
Ordering:
It is always a little different when ordering a piece that will be made to order, especially when you are used to buying from a shop that delivers from stock. We have therefore made it a little easier to understand the process by making an overview of “The Buying Journey”. In this way, you can see the relevant steps when buying a tailor-made piece from us. Take a look here.
If you are still unsure about the process, then please don’t hesitate to contact us on +45 97 13 39 95. You can also send a mail with your questions to lisa@thors-design.dk.
For orders delivered outside of Denmark, we prefer payment in advance. We will send you all the relevant information when you confirm the order with us.
Delivery:
Most of our furniture is delivered already completely or partly assembled by our freight partners. We deliver to nearest hard standing and will always arrange delivery with you in advance.
Our delivery time is usually 3 – 4 weeks. The delivery time can take a little longer at busy times of the year and where larger orders are concerned. Do always get in touch with us, though, sometimes we can help with quicker delivery times in urgent circumstances.
Delivery costs depend on the size of the furniture and the delivery address. We will be happy to help with delivery costs if you let us know what furniture you are interested in and where it should be delivered.
About the products:
We work exclusively with reclaimed azobé wood that has been sourced in decommissioned Danish harbours. The wood is extremely robust and requires minimum maintenance. You can learn more about azobé wood here.
All our products can be used inside and out. The wood is extremely robust and has already been exposed to the outdoor elements for over 60 years in the harbour. Azobé wood has a high content of natural oils which makes it perfect for outdoor use. Even if it is placed outside all year, it requires very little maintenance. You can find our maintenance guide here.
Our furniture is easy to maintain. See our guide here.
Our furniture will last for generations, even outside. The wood has withstood the harsh harbour environment, partly immersed in the Danish sea for over 60 years, so it can last even longer in your home or garden.
We offer a 10 year guarantee on our products. Azobé wood is virtually indestructible and is it is well looked after, it will last for generations. You can see more about our guarantee conditions here.
Please get in touch with us, we often offer specially made designs. Please be aware, that the wood we use is not suitable for fine carpentry and in the end, it is the wood that decides. Do tell us more about what you have in mind! It can be done, in fact, our RAKNA bench was developed as a special design for a local municipality.
No. The wood varies considerably in colour, even in just one plank, as it is all reclaimed. We always take time to choose planks that work well together, ensuring that the end result fulfils your requirements.
About plank tables
You can find everything you need to know about surface finishes here.
If you are still unsure about what surface to choose, please do get in touch, we are here to guide you! Contact us on +45 97 13 39 95 or send a mail to lisa@thors-design.dk.
PLEASE NOTE: If you have fallen in love with a specific table that you have seen, then we can always use this as a reference when making a table for you, but we will not be able to recreate a table that looks exactly the same. In the same way, the table that we make for you will also be unique with its own special patina, cracks, holes and rustic details. We always do everything we can to deliver the table that you are looking for.
Our standard height is 72 cm. We can always define the height of your table when you order.
We have made a simple overview that you can download here. As a general rule you should calculate 60 cm per chair, or 70 cm per chair if they have armrests.
For square/rectangular tables, we recommend the following::
Table size: No. of guests:
180 cm 6-8
240 cm 8-10
280 cm 8-10
300 cm 10-12
360 cm 12-14
400 cm 12-14
For round tables, we recommend the following:
Table size: No. of guests:
Ø100 4-5
Ø120 5-6
Ø150 6-8
Ø180 8-10
Ø200 10-12
We work with planks that are either 25 or 30 cm in width. Tables are most often made in widths of 75, 90, 100 or 120 cm. On occasion, we make tables that are 150 cm in width. We can make tables in whole planks up to 4-4,5 m in length. If you require a longer table, then take a look at our MOSAIC tables, these can be made in any length. The longest table that we have made to date was 14 meters long.
This is possible, we make everything to order. We can make a table in the size you want, as long as our material allows it. Do get in touch and we can talk about the possibilities.
The thickness of the planks that we use depend on the product. Most plank tables are made with planks that are 6 cm in thickness. Uniq plank tables can be made with planks that are 6 or 8 cm. You can find more information about each product in the datasheet that can be downloaded under each product on our website. You are of course also welcome to get in touch if you have any questions.
